It never ceases to amaze me that when I discipline myself to listen to people and treat them with common respect and courtesy and really show sincere interest in them, what in turn I found out about them.
Case in point. A man came into our agency yesterday seeking work. He had just moved back to Buffalo after being away for 22 years. I had the gentleman fill out the necessary forms and then interviewed him only to find out, quite casually, that he was personal friends with two very senior people in Buffalo, in fact, had grown up with one of them. That person happened to be the current Mayor of Buffalo. He wasn’t even name-dropping.
In yet another case, someone told me another story that just happened to them today. This person happens to work at a retail outlet here in Buffalo. A man came up to her to cash-out his purchase and was upset that he couldn’t find everything he needed. When she asked him about this, he told her that in the past year he has spent close to half a million dollars at this particular store, and despite that, cannot get them to get everything he needs when requested. He told her that the only reason he hasn’t taken his business elsewhere is because of her friendly service and help to him, and that he comes back to this store just for that reason.
People ARE important. Everyone one of them. Treat them so!
People are IMPORTANT
It never ceases to amaze me that when I discipline myself to listen to people and treat them with common respect and courtesy and really show sincere interest in them, what in turn I found out about them.
Case in point. A man came into our agency yesterday seeking work. He had just moved back to Buffalo after being away for 22 years. I had the gentleman fill out the necessary forms and then interviewed him only to find out, quite casually, that he was personal friends with two very senior people in Buffalo, in fact, had grown up with one of them. That person happened to be the current Mayor of Buffalo. He wasn’t even name-dropping.
In yet another case, someone told me another story that just happened to them today. This person happens to work at a retail outlet here in Buffalo. A man came up to her to cash-out his purchase and was upset that he couldn’t find everything he needed. When she asked him about this, he told her that in the past year he has spent close to half a million dollars at this particular store, and despite that, cannot get them to get everything he needs when requested. He told her that the only reason he hasn’t taken his business elsewhere is because of her friendly service and help to him, and that he comes back to this store just for that reason.
People ARE important. Everyone one of them. Treat them so!
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